Important message for all Library Hub users:

The ongoing wellbeing of our customers, users, our staff & volunteers and everyone’s family is of paramount importance to us and we are following government advice to help minimise the impact of COVID-19.
As such, under these exceptional circumstances, we are implementing the following temporary changes:

  • The Upper Norwood Library Hub will close on 21st March 2020 at 12:00 until further notice. This means that regular events and activities, the lending library service and the Library of Things will be unavailable during this time.
    We will keep this under review and will be guided by national developments, government advice and public health guidance.


  • During this period of closure, we will be streaming as much online content as possible through our social media pages and website in order to continue engaging the community with valuable skills, information, updates, activities and entertainment.


  • Library of Things
    We’ll be closing in line with our partners Upper Norwood Library Hub at this time. We’re really sad we won’t be able to offer borrowing to the Crystal Palace community through this period, but we’ll be back! We’ve contacted all borrowers who have upcoming reservations over the coming weeks to let them know what to do. We’ve disabled the ability to make reservations on our website for now – we’ll make this available again closer to the time of knowing when we will open.
    Please join us on our social media channels (Twitter: @libraryofthings, Instagram: @library.of.things, Facebook: /libraryofgreatthings) where we’ll be sharing community resources. We’d love to hear from you what you’d like to see from us over the coming weeks.


  • Lambeth Library
    Now, more than ever before, may be a good time to explore the online offer available to you for free as part of your library membership.  You can download the RBDigital (e-books, e-audiobooks, e-magazines and e-comics) app on your phone, ipad or tablet, or access the website via a desktop PC or laptop:’ll have to register the first time, but can then just log in to your account next time (you won’t have to log in each time when using the app).
    There are also other online resources available to you, including film streaming on Kanopy, Times Digital Archives, PressReader (daily global newspapers) and Newsbank (archive of local and regional UK papers), and many more.  Take a look at what’s available here and follow the links to whichever resource you’re interested in.In case you’re concerned about items you have borrowed going overdue, please be assured that fines incurred during this period will be waived, and if you are in that wonderful 60+ or under 18 age category you won’t be charged fines anyway.  Please do not worry about overdue items at such a time, but if you would like to check what you have borrowed, when items are due back, renew and reserve items, don’t forget you can check all of these online, too.


  • Croydon Library Closures
    All Croydon libraries are now closed until further notice.
    While libraries are closed, all books currently on loan will be automatically extended to 30 April 2020 to avoid generating fines for late return. Library cards will not expire during the period of closure.Online library services
    Residents can still use their Croydon library card to unlock access to a hugely diverse offering of books, magazines and films online.
    More than 40,000 eBooks and audio books are newly-available across a number of platforms and thousands of up-to-date newspapers, both national and regional, can also be read online, in over 100 languages and more than 700 magazines.
    Music videos are available to watch, and hundreds of films can be streamed for free across a range of genres, including classic and animated films, dramas and comedies.Croydon library cards also offer access to a variety of online courses including languages, as well as children stories, quizzes and games. Library card holders can access all of the virtual library online offering through the MyLibraryApp, which can be downloaded for free from the App Store and Google Play.Anyone without a library card that would like to access the resources can apply online here and will receive instant access to the services.
    The home library service is currently continuing to operate.

    To find out more about Croydon’s library services visit If you have queries contact



  • ESOL (English Speakers of Other Languages) will be offering online 1:1 ‘lessons’ via What’s App or Facetime. Please contact for more information.



As always, the Upper Norwood Library Hub relies on income generated through hiring space, donations, events, activities and services in the building.
Ongoing support is greatly received and will allow us to continue offering interim services and continue to offer a full range of services once normal operation can resume.

If you are able to donate, you can do so through the following links:

We wish all Hub users and members of the community well in this difficult time and will update you once normal service can be resumed.