Manage your health

Learn how to use digital tools to manage your health with greater confidence.

This free session, delivered with ClearCommunityWeb, will help you navigate the NHS App, book appointments, order prescriptions and access health services online. You can also discover useful apps for supporting your health and wellbeing, and find out about local community groups and activities.

Whether you're new to using health apps or simply want a little extra support, this friendly and practical session is a chance to learn at your own pace, with one-to-one help available.

Wednesday 23rd September, 2:00–5:00pm
Burgundy Room, Upper Norwood Library Hub

Free to attend. Booking recommended.

Talk Learn & Care

English Lessons with on-site childcare FREE CLASSES

Build your English skills in a friendly, welcoming space while your children are cared for nearby. These sessions also include practical tips to support your child’s early development.

Mixed ability English speakers (Beginners welcome!)

Simple everyday vocabulary for daily life
Speaking and pronunciation practice to build confidence
English for parenting situations (school, health, routines)
Early years tips to support your child’s development

Childcare (Crèche)

Safe, welcoming space for up to 5 children from 2 years old Ofsted registered staff and engaging activities
Learn while your children play nearby

Please note: Failure to attend sessions may result in your place being reallocated. Places are allocated on a first come first serve basis.

📩 Limited spaces – come into the Upper Norwood Library Hub to register

Mondays, 10:00–11:30am 8th June – 20th July

Early Years Adventures

Boost your child’s learning, confidence, and curiosity while meeting other local families in a friendly, welcoming space. Children will enjoy movement, games, music, and imaginative play while developing skills and confidence, including Makaton, phonemes, colours, shapes, and numbers 🎶🤸‍♂️🖍️

🗓️ When: Wednesdays during term time, 10:30-11:30am

Ages 10 months to 3 years+

For families on a low income accessing benefits and families with low income with no recourse to public funds.

Maths & English Support

Free sessions for children aged 5-8 who access benefits related free school meals.

The sessions are delivered by a literacy and numeracy specialist who has expertise in engaging children in key stage 1 & 2 and supported by a team of learning volunteers.

Parents/carers can stay and join in with learning on Wednesdays or drop off on Thursdays (with learning materials to take home).

Time & day: Wednesdays 4:30pm-6pm and Thursdays 4.30-6pm. This programme runs in term time only and places are limited. 

Starts Wednesday 2nd September 2026!

BOOK YOUR FREE PLACE HERE! 

 The Learning Project

We’re delighted to be supported by the Mayor of London through the Skills for Londoners Community Outreach Programme which directly funds community organisations to raise awareness of London’s adult skills opportunities, increase participation in adult learning skills provision, and help to build sustainable links between providers, community groups and the Londoners they work with.

Many people we support at the Upper Norwood Library Hub are not aware of the adult learning opportunities that are available or may face barriers to learning and in the short time we’ve been running the project are finding this is a much needed project!

If you would like to find out more and speak to our Hub team email info@unlt.org or call us to arrange an initial meeting to find out how we can support you to find the learning opportunity that is right for you!

Energy Outreach Project

The Energy Outreach Project (Formerly the Big Energy Saving Network) is a community outreach project targeting vulnerable energy consumers. It aims to help people with their energy bills by encouraging them to take action, including: switching, accessing discount schemes, signing up for the PSR and taking measures to make their homes more energy efficient.

As part of this year’s project, funded by CAB, we are offering a range of FREE services for:

• Organisations working with vulnerable people (group training)

• Energy consumers (in-person group sessions for individuals)

‘With the rising cost of living at the forefront of residents minds, it's crucial that we are well-equipped to support residents when they express concerns about being able to afford to run their homes. Our webinar with BESN did exactly this, providing our frontline colleagues with energy advice, insight, and resources that can be shared with residents who are feeling the pinch due to the cost of living crisis. The webinar was invaluable and we are so grateful to BESN for helping us to better support residents.’

Maria Moriarty, Head of Resident Engagement and Corporate Experience at Network Homes

Chairs, Chat & Connect

A series of exercise classes for older adults. To focus on low-impact exercises such as chair-based and other forms of low-impact activity exercises for older people. This is to maximise health benefit whilst minimising risk of impact on joints and bones.  

Participants will also get the chance to meet others, share a cup of tea and find out about other health & wellbeing services available locally.

This activity will be at Upper Norwood Library Hub, Thursdays (except school holidays) 11:00-12:30pm

The activity is free to participate in and you can simply turn up, there is no booking required. 

Holiday Activities Fund

We have been running children’s skill-based holiday camps for the past 8 years achieving outstanding levels of positive feedback from parents and children. We work in partnership with Lambeth and Croydon libraries to enable Council assets to benefit local children.

Our experienced facilitators support children to build creative confidence, learn new skills, make new friends, develop social skills, build a joy of reading, improve literacy skills alongside physical and healthy eating activities to improve physical health.

As part of the project we’ve visited local allotments to find out how food is grown!

English Classes

We're offering a series of tutor-led classes aimed at improving learners’ confidence in speaking English. There are weekly classes for beginners and those at intermediate/improver level.

The classes will be held in person. Once you've registered, you'll be able to attend weekly classes for the duration of the year.

If you would like more information before registering or require help, please contact us on info@unlt.org or 0208 670 4321.

If you're interested, please click the register button and complete the application form. Taster sessions are available.